Fisher Paykel DishDrawer Manual: A Comprehensive Guide
This comprehensive guide details troubleshooting, installation, and maintenance for your Fisher & Paykel DishDrawer dishwasher, addressing common issues like drainage
and motor failures – even exploring controller board diagnostics and potential replacements, as seen in online service manuals.
Understanding Your DishDrawer Dishwasher
The Fisher & Paykel DishDrawer dishwasher presents a unique design, differing significantly from traditional built-in dishwashers. Instead of a hinged door, it features drawers that slide out, offering ergonomic access and the flexibility of installing two drawers – one for heavily soiled items and another for lighter loads. This innovative system allows for simultaneous operation of both drawers, maximizing efficiency.
Understanding the DishDrawer’s components is crucial for effective maintenance. Key elements include the spray arms, rotor, stator, controller board, and drainage system. Recent reports indicate common issues involve drainage failures and motor noise, often manifesting as buzzing or grinding sounds. These problems frequently trigger fault codes, such as E2 03, signaling potential motor issues. Familiarizing yourself with these components and potential failure points, as detailed in the service manual, empowers proactive troubleshooting and informed repair decisions.
Model Number Location and Importance
Locating your Fisher & Paykel DishDrawer’s model number is paramount for accessing accurate service manuals, replacement parts, and support. The model number is typically found inside the dishwasher, often on a sticker located on the side of the inner tub or on the back of the unit. A photograph of the dishwasher can be helpful if you struggle to find it.
This alphanumeric code uniquely identifies your specific dishwasher configuration. It’s essential when ordering replacement parts, ensuring compatibility and a proper fit. Furthermore, the model number unlocks access to tailored troubleshooting guides and diagnostic information. Online forums and support communities frequently request this information to provide targeted assistance, as seen in recent user posts seeking help with fault code E2 03. Without it, receiving accurate advice becomes significantly more difficult;
Initial Setup and Installation

Proper installation is crucial for optimal performance and longevity of your Fisher & Paykel DishDrawer dishwasher. Before initial use, ensure the dishwasher is installed according to the provided Installation instructions. If these instructions are missing, they can be obtained from an Authorised Repairer or downloaded from the Fisher & Paykel website.
Installation involves connecting the water supply, drain hose, and electrical connections – adhering to local plumbing and electrical codes is vital. Leveling the dishwasher is also essential to ensure proper drainage and operation. Incorrect installation can lead to leaks, inefficient cleaning, and potential damage. Always double-check all connections for tightness and security. Refer to the manual for specific details regarding your model, as variations may exist. A correctly installed DishDrawer will provide years of reliable service.
Loading and Unloading Best Practices
Maximizing the efficiency of your Fisher & Paykel DishDrawer relies heavily on proper loading techniques. Avoid overcrowding; items should not touch each other to allow water and detergent to circulate freely. Place larger items around the perimeter, and smaller items in the center. Ensure spray arms aren’t obstructed by tall items.

Load dishes facing the center, and angle them slightly for optimal cleaning. Silverware should be loaded handle-down in the cutlery basket to prevent nesting. When unloading, start with the bottom rack to prevent water from dripping onto clean dishes below. Regularly check and remove any food debris from the drain filter to maintain performance. Following these guidelines will ensure sparkling clean results and prolong the life of your DishDrawer.
Detergent Recommendations & Usage
Fisher & Paykel DishDrawers perform best with high-quality detergents specifically formulated for automatic dishwashing systems. Powder, gel, and liquid detergents are all suitable, but avoid those containing hand-washing formulas. Crucially, avoid using dishwasher pods that are too large for the detergent cup, as these can cause clogging and incomplete dissolution.
The amount of detergent needed depends on water hardness and soil level; consult the detergent packaging for guidance. Generally, use 1-2 tablespoons of powder or gel. Overusing detergent can leave residue, while underusing may result in poor cleaning. Regularly check the detergent dispenser to ensure it’s functioning correctly. Consider a hot vinegar rinse periodically to help remove any lingering detergent buildup and maintain optimal performance.
Avoiding Pod Issues & Choosing the Right Detergent

While convenient, dishwasher pods can present challenges with Fisher & Paykel DishDrawers. Many pods are simply too large for the DishDrawer’s detergent cup, preventing proper dispensing and leading to residue or incomplete cleaning. If you prefer pods, select smaller, DishDrawer-compatible varieties, or consider pre-dissolving them in hot water before adding to the dispenser.
When choosing a detergent, prioritize those free of phosphates and chlorine bleach to protect your dishwasher and the environment. Enzyme-based detergents are effective at breaking down food soils. Always follow the detergent manufacturer’s instructions regarding dosage, adjusting based on water hardness. Regularly inspect the detergent dispenser for blockages and ensure it’s thoroughly rinsed to prevent buildup.
Wash Cycle Overview & Selection
Your Fisher & Paykel DishDrawer offers a variety of wash cycles tailored to different load types and soil levels. Eco cycle conserves water and energy for lightly soiled dishes. Normal cycle is ideal for everyday use with moderately soiled items. For heavily soiled pots and pans, utilize the Heavy cycle. A Quick cycle provides a faster wash for lightly soiled loads when time is limited.
The Rinse cycle is useful for pre-rinsing or rinsing items not requiring detergent. Sanitize cycle uses higher temperatures to eliminate bacteria. Remember to select the appropriate cycle based on your load to optimize cleaning performance and efficiency. Consult your DishDrawer’s display panel or manual for detailed cycle descriptions and estimated run times.
Common Fault Codes and Troubleshooting
Fisher & Paykel DishDrawers utilize fault codes to indicate specific issues; A flashing light accompanied by a numerical code signals a problem requiring attention. E1 F0 often indicates a water inlet valve issue, potentially needing replacement. E2 03, as experienced by some users, points to motor-related problems – often requiring rotor and stator inspection.
E3 02 suggests a drain blockage or pump failure. Before calling service, check the drain hose for kinks and clear any debris from the filter. Refer to your DishDrawer’s service manual (available online) for a comprehensive list of codes and suggested solutions. Always disconnect power before attempting any repairs. If a code persists after troubleshooting, contact an authorised repairer for assistance.
Decoding Error Code E2 03: Motor Issues
Error code E2 03 on a Fisher & Paykel DishDrawer specifically indicates a problem with the drive motor system. This can manifest as a buzzing or grinding noise, followed by the dishwasher failing to complete its cycle, often within the first minute. The service manual details this code as potentially stemming from a faulty motor, rotor, stator, or even the controller board.
Users reporting this issue have successfully replaced the rotor and stator – and even the motor housing – yet the problem persisted. This strongly suggests the issue may not be mechanical. The controller board is then the prime suspect, as it provides power and signals to the motor. Thoroughly check wiring connections before considering controller replacement, but be prepared for this possibility.
Replacing the Rotor and Stator
Replacing the rotor and stator in your Fisher & Paykel DishDrawer is a common repair, often undertaken when troubleshooting error code E2 03, indicating motor issues. The process involves disconnecting power, accessing the motor assembly (typically from underneath the dishwasher), and carefully removing the old rotor and stator.
Many replacement stator kits include a new motor housing, ensuring a proper fit and eliminating potential housing-related mechanical problems. Crucially, ensure the new stator is correctly aligned before securing it. While seemingly straightforward, a failed repair after replacement suggests the problem lies elsewhere – potentially with the controller board. Always consult the service manual for detailed diagrams and torque specifications during reassembly.
Diagnosing Motor Noise (Buzzing/Grinding)
A buzzing or grinding noise emanating from your Fisher & Paykel DishDrawer motor often signals a mechanical failure within the motor assembly itself. Common culprits include worn rotor bearings, a damaged stator, or debris obstructing the impeller. However, a new rotor and stator, as experienced by one user, doesn’t always resolve the issue, pointing towards other potential causes.
Before assuming a controller problem, carefully inspect for any remaining obstructions. A failing controller can cause erratic motor behavior and unusual noises, but typically presents with additional error codes. Listen closely to pinpoint the noise’s origin; a grinding sound suggests mechanical wear, while buzzing might indicate electrical issues. Refer to the service manual’s diagnostic flowcharts for a systematic approach.

Controller Board Functionality & Potential Failure
The controller board is the ‘brain’ of your Fisher & Paykel DishDrawer, managing all wash cycles, sensor inputs, and motor operation. A malfunctioning controller can manifest in various ways, including failure to start, erratic cycle behavior, or displaying incorrect fault codes – like the persistent E2 03. It receives signals from temperature sensors, water level sensors, and the user interface, then directs power to the appropriate components.
Given a recently replaced motor still exhibiting issues, the controller becomes a prime suspect. However, diagnosing a controller failure isn’t straightforward. Visual inspection for burnt components or capacitor bulging can offer clues, but often requires multimeter testing of voltage outputs and component functionality. A faulty controller can indeed cause the motor to buzz due to incorrect voltage regulation.
When to Consider Replacing the Controller
Considering the cost – around $200 – replacing the controller should be a carefully considered decision. If you’ve already replaced the motor (rotor and stator) and the E2 03 fault code persists, alongside the buzzing/grinding noise, the controller is a strong contender. Thoroughly rule out simpler issues first, like wiring harness damage or loose connections.

If multimeter testing confirms inconsistent voltage outputs from the controller, or if it fails to respond to sensor inputs, replacement is likely necessary. However, before purchasing, verify the controller’s compatibility with your specific DishDrawer model number. A faulty controller can cause cascading failures, potentially damaging other components, so prompt action is advisable. Weigh the cost of the controller against the cost of a new dishwasher.
Drainage Problems and Solutions

DishDrawer dishwashers experiencing drainage issues often present with standing water after a cycle. Initial checks should include the drain hose for kinks or obstructions. Verify the drain pump isn’t blocked by debris – food particles are a common culprit. Inspect the air gap (if installed) for clogs, as this prevents backflow.
A partially clogged drain filter can also restrict water flow. Regularly cleaning this filter is crucial for optimal performance. If the pump seems functional but isn’t draining, the issue might lie with the drain solenoid. Running a hot vinegar rinse can help dissolve grease buildup within the drainage system, potentially restoring proper flow. Persistent problems may indicate a failing drain pump requiring replacement.
Cleaning and Maintenance Procedures
Regular cleaning extends the life of your DishDrawer dishwasher. Monthly, inspect and clean the spray arms, removing any food debris blocking the nozzles. The filter should be checked after each cycle and thoroughly cleaned as needed. Wipe down the door seals with a damp cloth to maintain a watertight seal.

To combat hard water buildup and improve cleaning performance, a vinegar rinse is highly recommended. Pour one cup of white vinegar into the detergent cup and run a hot cycle without detergent. This helps dissolve grease and mineral deposits. Avoid abrasive cleaners, as they can damage the stainless steel interior. Periodically check the drain hose for blockages and ensure proper water temperature for optimal results.
Vinegar Rinse for Optimal Performance
A vinegar rinse is a simple, effective method for maintaining your Fisher & Paykel DishDrawer’s peak performance. Hard water minerals and grease can accumulate over time, reducing cleaning efficiency and potentially causing blockages. To perform a vinegar rinse, pour approximately one cup (237ml) of white vinegar directly into the detergent cup.
Run a complete wash cycle on the hottest setting, without adding any detergent. The vinegar’s acidity helps dissolve mineral deposits, cuts through grease, and freshens the dishwasher interior. This process is recommended monthly, or more frequently if you have particularly hard water. Avoid using vinegar in conjunction with bleach, as this can create harmful fumes. A regular vinegar rinse contributes to a longer lifespan and consistently sparkling clean dishes.
Service Manual Access and Resources
Accessing the official Fisher & Paykel DishDrawer service manual is crucial for in-depth troubleshooting and repair procedures. While not always readily available for free download, many users have successfully located copies online through various forums and appliance repair websites. The manual contains detailed diagrams, fault code explanations (like the E2 03 motor issue), and step-by-step instructions for component replacement.
Additionally, the Fisher & Paykel website often provides downloadable user manuals and installation guides for specific models. These resources, alongside online communities dedicated to appliance repair, can offer valuable support. Remember to always prioritize safety and disconnect power before attempting any repairs. Always verify the manual corresponds to your specific DishDrawer model number for accurate information.
Authorised Repairer Contact Information
When self-diagnosis and repair attempts prove unsuccessful, or if you’re uncomfortable performing repairs yourself, contacting an authorised Fisher & Paykel repairer is highly recommended. These technicians possess specialized training and access to genuine replacement parts, ensuring a safe and effective repair.

To locate your nearest authorised repairer, visit the official Fisher & Paykel website and utilize their service locator tool. This tool allows you to search by postcode or location. Alternatively, you can contact Fisher & Paykel’s customer support hotline for assistance in finding a qualified technician. Remember to have your DishDrawer’s model number readily available when contacting support or scheduling a service appointment. Using an authorised repairer safeguards your appliance’s warranty and ensures quality workmanship.
Safety Precautions and Warnings
Important Safety Instructions: Before undertaking any maintenance or repair work on your Fisher & Paykel DishDrawer dishwasher, always disconnect the appliance from the power supply at the circuit breaker. Failure to do so could result in electric shock or serious injury.
Never attempt to repair electrical components unless you are a qualified electrician. Improper repairs can create a fire hazard or damage the appliance. When handling detergents, avoid contact with skin and eyes; follow the detergent manufacturer’s safety guidelines. Do not operate the dishwasher if the power cord or plug is damaged. Caution: Hot surfaces! Allow the dishwasher to cool down before handling interior components after a wash cycle. Keep children and pets away from the dishwasher during operation and maintenance.
